Frequently Asked Questions

Everything you need to know about our premium hot sauces and spicy snacks.

How do you measure the heat levels of your products?

We use the Scoville Scale to categorize our sauces. Each product page features a heat rating from 'Mild' to 'Atomic' to help you find your perfect spice match.

Do your sauces contain artificial preservatives or colors?

At Chilli Kings, we pride ourselves on using natural ingredients. Most of our artisanal sauces are free from artificial thickeners, dyes, and chemical preservatives.

How should I store my hot sauce after opening?

While the high acidity in vinegar-based sauces provides shelf stability, we recommend refrigerating all products after opening to maintain optimal flavor and color.

What is your shipping policy for fragile glass bottles?

We use custom-designed, eco-friendly protective packaging to ensure your bottles arrive safely. If any item arrives damaged, please contact us within 48 hours for a replacement.

Are your products vegan and gluten-free?

The majority of our sauces are both vegan and gluten-free. Please check the specific ingredient list and allergen warnings on each product page for detailed information.

Do you offer international shipping?

Yes, we ship our spicy goods worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.