Returns & Exchanges

At Chilli Kings, we want you to be completely satisfied with your spicy haul. Due to the perishable nature of our products, we offer returns or replacements on items that arrive damaged or incorrect within 14 days of delivery.

1

Contact Support

Email our spice squad at [email protected] with your order number and a photo of the product in question.

2

Verification

Our team will review your request within 48 hours to ensure it meets our safety and quality return guidelines.

3

Return Shipping

If a physical return is required, we will provide a prepaid shipping label for you to send the unopened items back to our warehouse.

4

Refund or Replacement

Once processed, we will either ship out a fresh replacement immediately or issue a full refund to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing